Service Department

Beginning Monday, March 30 at 9 AM, we’ll be opening our Service Department for by appointment only winter storage pick-up. In our effort to comply, we ask that you call the store at 315-797-5570, option #2, starting at 9 AM to schedule your appointment. Our objective is to get your bike back to you as safely and efficiently as possible. There will be procedures that we must follow upon your arrival, and we’ll explain those to you when you call. As always, we appreciate everyone’s patience and understanding as we all look forward to this crisis ending!

Welcome to Harley-Davidson® of Utica Service. Our factory-trained technicians and outstanding service staff are here to keep you and your Harley® bike where you belong – on the road.

From scheduled maintenance to custom upgrades we have the factory-approved parts, tools and diagnostic equipment to keep your motorcycle tuned to exacting Harley-Davidson® standards.

Typical Scheduled Maintenance Includes:

  • Check Tire Pressure
  • Check chains and/or belts
  • Lubricate controls and fittings
  • Service air cleaner
  • Adjust Clutch
  • Replace Spark Plugs
  • Check brake pads and fluid
  • Aim Headlights
  • Change primary fluid
  • Change transmission fluid
  • Check charging system
  • Road test

… and more

We offer immediate access to your factory warranty history, safety campaigns, engine management system upgrades and technical information. Plus, you’ll get up-front estimates and the peace of mind of knowing that your bike is serviced by the people who know it best.

Our Service Specialists

Collectively, our technicians have over 60 years of experience working on Harley-Davidson® motorcycles. They receive regular training straight from the factory, use cutting-edge diagnostic equipment and service techniques developed by the Motor Company for exclusive use at H-D® dealerships.

H-D of Utica Service Tech